The recent news of Air Canada having received $492 million from the government’s wage subsidy at the same time as they were denying many customers refunds on their flights has caused a new wave of anger at the national carrier.
As any Canadian will know, public anger at Air Canada is nothing new. Whether it’s delayed flights, missing bags or poor service, the airline doesn’t have the greatest reputation, and while Westjet was once considered far superior by some travellers, it’s increasingly come to resemble its main competitor.
